Brook Planner (“Brook Planner,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our platform.

1. Information We Collect

We may collect the following information:

• Name
• Email address
• Account type, such as customer or vendor
• Event details submitted by customers
• Business information submitted by vendors
• Messages, quotes, or platform activity
• Payment-related information for vendor credit purchases, processed by third-party payment providers
• Device, browser, and usage information

2. How We Use Information

We use information to:

• Create and manage user accounts
• Allow customers to post events
• Allow vendors to submit quotes
• Connect customers with independent vendors
• Improve the platform and user experience
• Communicate important account or service updates
• Prevent fraud, abuse, or misuse
• Comply with legal obligations

3. Marketplace Information Sharing

Brook Planner is a marketplace connecting customers and independent vendors.

When a customer posts an event or interacts with a vendor, certain event details may be shared with vendors so they can review the opportunity and submit quotes.

When a vendor submits a quote, relevant vendor information may be shared with the customer.

Brook Planner does not sell personal information.

4. Payments

Brook Planner may use third-party payment processors to handle vendor credit purchases. We do not store full payment card details on our servers.

Payment processing is subject to the privacy policies and terms of the payment provider.

5. Cookies and Tracking

We may use cookies or similar technologies to:

• Keep users logged in
• Improve site performance
• Understand how users interact with the platform
• Support security and fraud prevention

Users may adjust browser settings to limit cookies, but some platform features may not work properly.

6. Data Security

We use reasonable technical and organizational measures to protect user information. However, no method of transmission or storage is completely secure.

7. User Responsibilities

Users are responsible for the information they choose to share with other users. Customers and vendors should use caution before entering into agreements, making payments, or sharing sensitive information outside the platform.

8. Third-Party Services

Brook Planner may use third-party services for hosting, authentication, analytics, payments, email, or other platform functions. These services may process information according to their own policies.

9. Data Retention

We may retain user information as long as necessary to operate the platform, comply with legal obligations, resolve disputes, and enforce agreements.

10. Children's Privacy

Brook Planner is not intended for users under 18. We do not knowingly collect information from children under 18.

11. Your Choices

Users may contact Brook Planner to request account updates or deletion, subject to legal and operational requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the platform after updates means you accept the revised policy.

13. Contact

Brook Planner

Brooklyn, New York

Email: support@brookplanner.com